Hotel Front Desk Agent
La Quinta Inn & Suites Lancaster La Quinta Inn & Suites Lancaster Ronks, PA Ronks, PA Full-time Full-time $14 - $15 an hour $14 - $15 an hour 11 days ago 11 days ago 11 days ago
Responsibilities:
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and direct them to the appropriate department or staff member - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns in a timely and efficient manner - Assist with reservations and room assignments - Maintain a clean and organized front desk area Requirements:
- Excellent customer service and communication skills - Ability to multitask and prioritize tasks effectively - Proficient in using phone systems and computer software - Strong attention to detail and problem-solving skills - Ability to work well under pressure in a fast-paced environment - Previous experience in a similar role is preferred but not required Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as assigned by their supervisor.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
Employee discount Health savings account Paid time off Schedule:
8 hour shift Ability to commute/relocate:
Ronks, PA 17572:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and direct them to the appropriate department or staff member - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns in a timely and efficient manner - Assist with reservations and room assignments - Maintain a clean and organized front desk area Requirements:
- Excellent customer service and communication skills - Ability to multitask and prioritize tasks effectively - Proficient in using phone systems and computer software - Strong attention to detail and problem-solving skills - Ability to work well under pressure in a fast-paced environment - Previous experience in a similar role is preferred but not required Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as assigned by their supervisor.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
Employee discount Health savings account Paid time off Schedule:
8 hour shift Ability to commute/relocate:
Ronks, PA 17572:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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